Code of Conduct
We DO:
- Meet all clients and candidate prior to any business relationship
- Provide initial counsel to candidates regarding market expectations
- Work on a “sole agency” basis with candidates, with no danger of confidentiality issues
- Follow client protocols and procedures wherever possible
- Return all calls/emails same day, or within 24 hours at worst
- Provide swiftly honest and comprehensive feedback on submissions, interviews and offers
- Agree any fees up front, clearly and confirmed in writing before effecting any introduction
- Only accept assignments which we are confident we can complete successfully within time scales and budget
- Have the main office in Lime Street, London; but deal with global opportunities and candidates
We DON’T:
- Try to push square pegs into round holes
- Send any CV without express permission from candidate following full brief
- Delegate an entrusted role or CV to a less senior consultant, nor dilute a single contact point
- Advertise “jobs”, especially ones that don’t exist
- Leave any candidate or client wondering or waiting for news or feedback
- Work with candidates who register with multiple “agencies” and/or batch CVs
- Limit ourselves to favoured clients in exchange for PSL benefits, or be restricted with regard to candidates from specific clients
- Contact or induce any candidate who we have introduced to a client to subsequently leave that employment
- Have multiple 'Versions of The Truth'